Tidio, native.

Tidio is an SMB Gorgias alternative with strong Shopify integration. Inside a Talmee app it ships as native React Native components, not a web-view embed.

Inside the app

Tidio surfaces on these screens.

01

In-app live chat

02

AI chatbot

03

Order-context handoff

04

FAQ deflection

05

Lead capture

How it is wired

Tidio's chat, AI bot and order-context handoff render in-app. Pre-chat forms surface order context automatically.

The native vs web-view fork

Tidio is the right Shopify SMB pick. Gorgias-style features at SMB pricing. Talmee uses each partner's REST or GraphQL API directly and renders with native React Native components. The visible result is faster, more cohesive, and platform-correct on both iOS and Android.

Pricing

Talmee's flat £1,999 a month covers the Tidio integration build and every release after. There is no extra integration fee, no per-API-call charge, no revenue share. The brand's own Tidio subscription is paid directly to Tidio, unchanged.

On Tidio in a Talmee app

How is Tidio wired into a Talmee app?

Tidio's chat, AI bot and order-context handoff render in-app. Pre-chat forms surface order context automatically. The wiring is built during the standard two-week launch and there is no extra integration fee.

What is the typical performance lift?

+18% support-deflection rate on FAQ-heavy categories. Talmee benchmarks pre and post-launch so the impact is a measured number rather than a hope.

Why does it matter that the integration is native?

Tidio is the right Shopify SMB pick. Gorgias-style features at SMB pricing. A native React Native component loads instantly, respects iOS and Android conventions, and reads as part of the app. A web-view embed reads as a website inside an app, which is the experience customers download an app to escape.